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With Bike Hire Edinburgh

If you require immediate medical attention call 999. otherwise if you have been involved in an accident or breakdown whilst out on hire, contact (+44)7951388005 and one of the Team will be able to help.

To hire a bicycle from Bike Hire Edinburgh, you'll need to provide a few key pieces of information and documents. First, you must present a valid photo ID, such as a driver’s license, passport, or national ID card. This is to verify your identity and ensure you meet our age requirement of 18 years or older. Second, we require a credit or debit card for payment and security deposit purposes. Lastly, you’ll need to fill out a rental agreement form, which includes your personal details, contact information, and acceptance of our terms and conditions. These steps help us provide you with a safe, enjoyable cycling experience and ensure the security of our bikes. Happy cycling around the historic and scenic city of Edinburgh!

Yes, at Bike Hire Edinburgh, we offer the convenience of same-day bicycle rentals. You can hire a bike on the day of your visit; however, we strongly recommend booking your bike in advance through our website to ensure availability. Our online booking system allows you to secure your preferred type of bike, complete the payment, and view various drop-off and pickup points across Edinburgh. This way, you can enjoy a seamless and hassle-free experience. If you have any questions or need assistance, our customer service team is available via whatsapp on +447951388005

We can arrange a qualified guide who will also be first aid trained and a mechanic to accompany you on local 1/2 day or full day tours. We can work out routes from 20k to 100 kms to take in local sights like the Forth Bridges, Rosslyn Chapel, Arthur's Seat, Pentland Hills. Get in touch on our contact page.

At Bike Hire Edinburgh, we require a refundable deposit to ensure the safety and return of our bicycles. The deposit amount varies depending on the category and tier of the bike you choose to rent. Typically, standard bikes have a lower deposit compared to our premium or specialized models. . Once the bike is returned in good condition, the deposit will be fully refunded to the original payment method within 3-5 business days.

Bikes must be returned before the shop closes at 1800 on your return date. The shop is open 7 days a week, from 1000 to 1800. Late returns will potentially ncur additional charges, and customers should contact the shop at +447951388005 to inform them of any delays. Advance notice via email is required if you need the bikes collected from an alternative location. You can keep thge bike for additional days as long as you ask during the period of hire and arrangements for the extra costs can be facilitated

At Bike Hire Edinburgh, we understand that plans can change. If you need to cancel your bike hire, please notify us as soon as possible. Our cancellation policy is designed to be fair and transparent. Cancellations made more than 96 hours before the scheduled rental time will receive a full refund. If you cancel within 48 hours of your booking, a 50% cancellation fee will apply. Unfortunately, cancellations made on the same day as the booking will not be eligible for a refund. To cancel your reservation, please contact our customer service team via phone or email. This policy ensures we can offer the best service to all our customers and manage our bike fleet efficiently.

At Bike Hire Edinburgh, ensuring you have the perfect bike fit is a top priority. Our team of knowledgeable staff will assist you in selecting a bike that matches your height, riding style, and the type of terrain you plan to explore in Edinburgh. We provide a variety of bike sizes and geometries to accommodate different body types. When you arrive at our shop, our staff will take accurate measurements and make any necessary adjustments to the seat height, handlebars, and frame size to ensure maximum comfort and performance. Additionally, our online booking system allows you to input your height and other relevant details so that we can have a bike ready that fits you perfectly when you come to collect it. Rest assured, whether you're a casual rider or a cycling enthusiast, Bike Hire Edinburgh has the right bike for you.

The UK the Law does not stipulate that you need to wear a helmet. Although helmets are strongly advised and available for all users at no extra cost.

At Bike Hire Edinburgh, we prioritize your convenience and safety. If you need to lock your bike up, we provide all hires with a high-quality lock to ensure your bicycle is secure when not in use. . In the event of a puncture, don't worry. Each of our rental bikes comes with a repair kit, including a spare tube, tire levers, and a pump, to enable you to fix minor issues on the go.

Our opening hours are Mon - Sun: 10:00 - 1800 We can facilitate bookings outwith these hours with enough prior notice

A days hire is any period up to 24 hours. Bikes must be kept indoors overnight

All bikes can come with a helmet, lock , toolkit and pannier rack included in the price. We have additional equipment such as pannier bags, frame bags, trailers available for extra cost.

Yes, Here at Bike Hire Edinburgh we can offer a delivery and collection service if you are staying a bit further afield. To arrange for bike deliveryand / or collection please enquire before making your booking and we can ensure your bikes are delivered to your specified location at the agreed time. Additional costs may apply.

We are happy to keep your belongings safe, including suitcases etc. whilst you are out on our rental bikes.